FREE 1 – 2 DAY DELIVERY (ORDERS OF $30 OR MORE) & FREE RETURNS

Hear why it’s best to buy direct from Bose

A great product is more than what’s in the box. It’s a promise of premium performance, world-class support and everything you expect from a trusted brand. It’s just one of many reasons why you’ll shop with confidence on Bose.com.au.

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Free delivery and returns*

On orders of $30 or more. Every day. Free return delivery, too.

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90-day risk-free trial**

Take some time, make sure that it’s the right product for you.

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World-class customer service

Free technical support is available for all Bose products—even older or retired models—via our online service and repair hub, SMS, chat and phone.

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My Bose account management

Order tracking and history, product registration and warranty status. Plus, exclusive offers that you’ll love. Create a My Bose account.

Price match promise

Shop confidently, knowing we’ll match a lower price.

If you purchase a new product from Bose.com.au and then find a lower price for that same product on our site or through selected authorised Bose resellers—JB Hi-Fi, Myer or Harvey Norman—you can request a price match/refund within 7 days of purchase.

Requesting a price match:

Prior to making a purchase or during the 7 days after your purchase from Bose.com.au, please contact us for help with your price match request. You’ll be asked to submit an image of or link to the current lower price. We’ll then review and verify the price match request. Once the price match request is verified, we will either match the price or refund the difference to you via bank transfer.

What qualifies …

  • The product must be new, the identical model and be in stock, ready to dispatch, from one of the following authorised resellers: JB Hi-Fi, Myer or Harvey Norman.
  • The lower price must be the listed price (inclusive of GST plus any delivery costs or other charges) and be valid at the time of request.
  • The price match request must be submitted by the individual who is listed in the “bill to” section of the order.
  • We reserve the right to verify the lower price and availability of the product, and we may decline the request if it does not comply with the above requirements.
  • No rain checks will be issued for items out of stock at Bose.com.au to match another seller’s price.
  • The maximum price match amount will be AUD 150.
  • We reserve the right to limit quantities of price matches on identical items. In particular, there cannot be more than two claims per months by the same customer.

… and what doesn’t

The Bose Price match promise does not cover:

  • Products dispatched from or sold by third-party sellers (other than those listed above) or “marketplace” retailers;
  • Prices that only display on a website after a guest login; or
  • Any financing offers; bundle offers; items included in bundle offers; free items; pricing errors or misprints; mail-in offers; rebates; items that are advertised in limited quantities; out-of-stock items; credit card offers; discounts related to membership programmes or loyalty offers; student, military, teacher or first responder discounts; coupons; clearance or closeout items; liquidation sales; damaged products; open-package products; pre-owned or refurbished/reconditioned products.

Terms and conditions of Price Match Promise are subject to change without notice.

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Bose warranty***

Everything we make is covered by a limited warranty of at least one year.

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Authentic Bose products

The only way to make sure that you’re buying a genuine Bose product is to buy directly from Bose or from a Bose-authorised dealer.

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Early access to new products

Be among the first to order our newest products: an exclusive look that you’ll only get on Bose.com.au.

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Save on Bose-Certified Refurbished products. Each product undergoes inspection, internal and external cleaning, and rigorous testing.

* Call us to return the product within 90 days of receipt (60 days for aviation headsets and accessories).
** Risk-free refers to the 90-day trial only (60 days for aviation headsets and accessories), and requires product purchase direct from Bose.
*** Any products customized by any third party voids the Bose limited warranty.

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