Please note: Orders placed after 1 PM Friday 7th January, won’t ship until Monday 17th January. 

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What payment methods can I use?

We offer the following payment methods to complete your purchase on

Major credit cards
We accept major credit cards, including Visa, Mastercard and American Express on

We accept PayPal on

When will I receive my order?

Standard shipping for orders placed on is by the Australia Post E Parcel system. Please note that the number of days quoted for Standard shipping refers to transit time only. Additional time (typically one business day) is required for processing in-stock orders. Refer to the shipping table for estimated delivery times.

How much will shipping cost?

Free Standard shipping is now being offered on all products purchased online or by telephone.

What is the Bose return policy?

If you purchased your Bose product online from, direct from Bose over the phone or for products sold by purchased from official Bose Stores, you have the benefit of the Bose 90-Day Excitement Guarantee. The Bose Excitement Guarantee offers you a 90-day trial period to test out your new Bose product (60 days for aviation headsets and accessories). If you are not satisfied with the purchase for any reason, you can simply return it within the 90-day trial period (60 days for aviation headsets and accessories) for a full refund of the product purchase price and all shipping costs.

Please call 1800-023-367 within the 90-day trial period (60 days for aviation products).

How is my information on protected?

We use a variety of measures to protect the online security of your personal information. Learn more about our security measures by visiting Online Security.

Have questions? Call us on 1800-023-367.