FREE 1 – 2 DAY DELIVERY (orders of $30 or more) & FREE RETURNS

My TV does not respond to remote commands

Make sure the speaker array is not blocking the IR sensor on the TV. If it is, change the position of the TV and speaker array so that the IR sensor is not blocked. For details on the location of the TV's IR sensor, refer to the owner's guide that came with your TV.

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Thanks, we appreciate the additional feedback you’ve provided