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Find your serial number
Each Bose product has a unique serial number or four-digit headphone code located on the product or original packaging. Most serial numbers can be found on the back or bottom of the product, and they’re typically near a barcode. Most serial numbers are 17 digits long (or 4 digits long for some headphones) and can include letters and numbers.
Here’s an example of what a serial number on a product can look like:
If you don’t have your serial number, select your product and we’ll help you find it.
Start a new service request
Add your unique serial number or four-digit code to start a new service request.