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Poor sound quality from a Bluetooth® device

Try the following steps to resolve your issue:

Your Bluetooth® device may be out of range. Try moving it closer to the Bose® SoundLink® Mini speaker

Move your Bluetooth® device away from any device that generates electromagnetic interference, such as another Bluetooth® enabled device, cordless phone, microwave oven or wireless router

Reduce the number of applications running on your Bluetooth® device. Running multiple applications can reduce the amount of internal resources available to transmit audio. Closing non-essential applications may improve audio quality

Try turning off Wi-Fi® to improve audio quality

Try clearing your Bluetooth® device from the Bose® SoundLink® Mini speaker by disabling Bluetooth® on your device. Pair the device and speaker again

Turn the speaker off and back on

If your Bluetooth® device is in your pocket, try placing it in open air, without your body between the device and the speaker

Try a reset. On the speaker, press Mute for ten seconds. Your Bluetooth® device is disconnected and the Bose® SoundLink® Mini speaker will turn off. Press Power to turn the speaker on, and reconnect

Mute

Check for updated software for your Bluetooth® device and the Bose® SoundLink® Mini speaker

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