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Power troubleshooting

Applies to:

  • QC®20i headphones – Apple® devices

My headphones will not turn on.

The battery may not be sufficiently charged. Try charging the battery. Fully charging a completely discharged battery takes approximately 2-3 hours

My headphones pop when I power them on. Is this normal?

Yes, this is normal. You may hear a slight pop when you turn the headphones on. This occurs as the noise reduction circuitry powers up

Why is the LED on the headphones blinking?

The battery may not be sufficiently charged. Try charging the battery. Fully charging a completely discharged battery takes approximately 2-3 hours

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