FREE NEXT DAY SHIPPING AND FREE RETURN SHIPPING

Power troubleshooting

Applies to:

My system will not turn on. What can I do?

Please try the following:

  • Try plugging the system into a different wall outlet
  • If the system is plugged into an extension cable, try plugging directly into a wall outlet. The extension cable could be faulty
  • If possible, try another source using the Aux jack or try another iPod® or iPhone®. The issue may be specific to the iPod® or iPhone® model you’re using
  • Reset your SoundDock® system. Turn the system off and unplug it from the power for 60 seconds. Once you have reconnected the system to the power, try to turn on your system

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Submit
Thanks, we appreciate the additional feedback you’ve provided