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SoundTouch® 220 home cinema system

Sold from 2014 – 2016

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Low audio from product

If the volume level heard from your product is faint or quieter than normal, try the following:

Determine if the problem is specifically related to bass performance.

If there is too little bass, see Too little bass or too much treble from product.
If there is too much bass, see Too much bass or too little treble from product.

Be sure the system is set up properly and all connections are secure.

A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.

Check the bass and treble controls for your product.

Be sure the bass and treble adjustments are not set too high or too low for your preferences. For more info, see Adjusting the tone controls on your product.

Reset your system

A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more info, see Resetting your product.

Run the ADAPTiQ audio calibration to optimize the sound of your system.

Since different environments affect how sound is heard, use ADAPTiQ can calibrate you system. It listens to how your speakers sound in your room, then adjusts the sound as needed to optimize sound quality. For more info, see ADAPTiQ system setup and deactivation.

Check the condition of the speaker wires and be sure they are secure at both ends.

Check the speaker wires for any kinks, scratches, cuts or damage. Replace any damaged wires and check that they are securely connected at both ends.

If the issue occurs with a certain source, select it below for more help.

Streaming music service from the Bose app

Bluetooth® device

TV

Cable/satellite box

Another device (i.e. Blu-ray player, game system, tablet, etc.)

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