Shop Confidently, knowing we’ll match a lower price – Chat with one of our agents or call 1800-023-367
Stores Cart

SoundTouch 300 soundbar

Sold from 2016 – 2018

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Understanding LED indicator status lights and information

Find out what the LED indicator light on your product tells you about the status of your product.

SoundTouch 300 & SoundTouch Soundbar LED status:

Soundbar 300 lights on the front of the speaker


icon Wi-Fi and icon SoundTouch indicator lights

  Status Information
LED blink pattern on the front of the speaker White - Flashing alternately Disconnect USB cable.
These lights flash when the system has been updated via USB but the USB cable was not disconnected upon completion


icon Wi-Fi indicator light

  Status Information
LED off Off No power or Wi-Fi function disabled
LED blinking white White - Blinking fast Connecting to Wi-Fi while system is powered on
LED blinking white dimly White - Blinking fast, dim Connecting to Wi-Fi while system is powered off
LED blinking white White - Blinking System/source muted
LED blinking white White - Solid for 3 seconds, then double flash Installing firmware update
LED solid white White - Solid Connected to Wi-Fi while system is powered on
LED solid white dim White - Solid, dim Connected to Wi-Fi while system is in power saving mode
LED blinking amber Amber - Blinking Disconnected from Wi-Fi
LED solid amber Amber - Solid System in setup mode (broadcasting "Bose SoundTouch Wi-Fi Network")

icon TV indicator light

  Status Information
LED solid white White - Solid A connected source (i.e. TV, CBL/SAT, AUX) is selected
LED solid green Green - Solid Dialogue mode is enabled for the selected connected source (i.e. TV, CBL/SAT, AUX)
LED blinking white twice Green - Double blink Persistent Dialogue mode is enabled for the selected connected source (i.e. TV, CBL/SAT, AUX)
Note: Double blink occurs when persistent mode is enabled. Once enabled, the light remains solid green
LED blinking white White - Blinking System/source muted

icon SoundTouch indicator light

  Status Information
LED blinking white quickly White - Blinking fast Connecting to a SoundTouch source
LED solid white White - Solid SoundTouch source is playing
LED solid amber Amber - Solid Station or library not found, request/general error or station/service is unavailable
LED blinking amber twice Amber - Double blink Preset empty or music service's track skip limit reached
Note: Double blink occurs when remote/app control is pressed. After, the light returns to its previous state
LED solid green Green - Solid Dialogue mode is enabled for the SoundTouch source
LED blinking green twice Green - Double blink Persistent Dialogue mode is enabled for the SoundTouch source
Note: Double blink occurs when persistent mode is enabled. Once enabled, the light remains solid green
LED blinking white White - Blinking System/source muted


icon Bluetooth indicator light

  Status Information
LED blinking blue Blue - Blinking System is in discoverable mode and ready to pair to a Bluetooth device
LED blinking white quickly White - Blinking fast Bluetooth source is connecting
LED solid white White - Solid Bluetooth source is connected
LED blinking white twice White - Double blink Bluetooth paired device memory cleared
Note: Double blink occurs when 'clear' command is received. After clearing, the light flashes blue, indicating it is ready to pair a new Bluetooth device
LED solid green Green - Solid Dialogue mode is enabled for the SoundTouch source
LED blinking green twice Green - Double blink Persistent Dialogue mode is enabled for the SoundTouch source
Note: Double blink occurs when persistent mode is enabled. Once enabled, the light remains solid green

icon Connectivity indicator light

  Status Information
LED blinking white quickly White - Blinking fast Connecting
LED solid white White - Solid Successful connection to bass module or surround speakers
Note: This indicator glows for 30 seconds, then turns off
LED solid amber Amber - Solid Disconnection of bass module or surround speakers from the soundbar
LED blinking amber Amber - Blinking Accessory wireless surround speakers are not detected. For more info, see Wireless rear speakers setup cannot complete

Acoustimass 300 / Bass Module 700 LED Status Indicator States

The light on the lower rear of the bass module provides power and connection status information.

Bass Module 700 status indicator
  LED State Indicates
LED off Off Power-saving mode
LED Amber - Blinking Amber - Blinking Ready to pair
LED Amber - Solid, dim Amber - Solid, dim Disconnected from the soundbar or control console
LED white - Solid White - Solid Connected to soundbar or control console
LED White - Blinking White - Blinking Downloading system update
LED Red - Blinking Red - Blinking Firmware error
  Any other states Unknown error. Bass module requires service

Virtually Invisible 300 / Surround Speakers wireless receiver LED status:

Status indicator light

  Status Information
Blinking amber light Amber - Blinking Ready to pair
Solid amber light Amber - Solid, dim Disconnected from the soundbar or control console
Solid white light White - Solid Connected to soundbar or control console
White blinking light White - Blinking Downloading system update
Red blinking light Red - Blinking Firmware error
Was this article helpful?
Submit
Thank you for your feedback!