Shop Confidently, knowing we’ll match a lower price – Chat with one of our agents or call 1800-023-367
Stores Cart

SoundTouch® Stereo JC Series II Wi-Fi® music system

Sold from 2014 – 2015

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Understanding LED indicator status lights and information

Find out what the LED indicator light on your product tells you about the status of your product.

SoundTouch Wireless Adapter LED Status Indicator

Back of SoundTouch adapter showing Wifi indicator
LED State   Description
Off LED off The adapter is unpowered, connected via Ethernet or the network is disabled
White (blinking fast) LED blinking white quickly The adapter is attempting to connect to a Wi-Fi network
White (slow flash) LED blinking white slowly The adapter is downloading a firmware update
White LED solid white The adapter is connected to a Wi-Fi network
White (solid 3 sec, double-flash, repeat) LED blinking white 3 times The adapter is installing a firmware update
Amber (blinking) LED blinking amber The adapter failed to connect to Wi-Fi / network error
Amber (blinking fast) LED blinking quickly The adapter has a firmware error
Amber (solid) LED solid amber The adapter is in setup mode broadcasting its "Bose SoundTouch Wi-Fi Network"
Note: Adapters produced after DOM 4286 have a clear plastic lens in front of the indicator allowing the light from the LED to be seen more easily. Adapters produced before this DOM may require looking directly in to the hole to to see the LED.

SoundTouch Stereo JC Acoustimass Module LED Status Indicators

LED Color 1st Blink 2nd Blink 3rd Blink 4th Blink
Off No power N/A N/A N/A
Green Adapter detected Streaming ADAPTiQ On Left channel only
Orange Adapter not detected Not streaming ADAPTiQ Off Right channel only
Green and Orange N/A N/A N/A Both channels okay
Was this article helpful?
Submit
Thank you for your feedback!