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SoundTouch 300 soundbar

Sold from 2016 – 2018

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Cannot rename a system in the Bose app

If you are unable to change the name of a speaker linked to your Bose account, try the following:

In the SoundTouch app, remove the system and then re-add it.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

In the Bose SoundTouch app, sign out of your Bose account and then sign back in.

Reboot your router.

Routers may need to be reset from time to time—much like rebooting a computer. Disconnect power from the router for 30 seconds, then wait for it to start up and connect. (Note: Any device connected to the Internet will be interrupted during the reset.)

Uninstall and reinstall the Bose app.

In case an issue occurred with the app, uninstall it from your device, download and reinstall it, then try again.
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