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Short battery life
If the battery charge level drains at a faster rate than expected, try the following:
Check if the battery has charge.
If the rechargeable battery does not have enough charge, it will not power your product. For more info see, Checking the remaining battery charge.
The battery may have exceeded its intended length of use period.
If the QC3 BCK is in standby the battery provides approximately 20 hours of service with a full charge. However the battery only provides approximately 5 hours of continuous talk time. This length of time may vary with the noise level. The expected life span of the battery is approximately 500 charging cycles.
Check if the battery is providing expecting operating time.
When fully charged, the battery typically provides about 200 hours of use. Battery power is consumed faster at higher volume levels or when used in noisier environments. The typical life span of the battery is about 500 charge cycles.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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