Shop Confidently, knowing we’ll match a lower price – Chat with one of our agents or call 1800-023-367
Stores Cart

Search help articles

Browse by product category
Product image
SUPPORT OPTIONS FOR
Loading

Find your product

Search by serial number or four-digit code

1
Please enter a product name, a serial number or a four-digit code.
The information provided was either not found or entered incorrectly. Please try again.
serial4digittextSearch
The information provided was either not found, or entered incorrectly. Please try again.
We’re sorry, but we can’t seem to identify your product. Please double check the unique ID number and try again

We’re sorry, but we can’t seem to identify your product at this time. Please contact us for further assistance.

Browse by topic

Register icon

REGISTER YOUR PRODUCT

Register your product to confirm ownership, receive important updates and be among the first to hear of new offers.

Warranty icon

WARRANTY INFORMATION

All Bose products come with a limited warranty based on your product and region.

Location icon

STORES

Visit a store near you to experience Bose audio and product features.

Service icon

REPAIR & REPLACEMENT

Our goal is to provide you with exceptional service for your Bose products. Think your product needs service? Let us help.

Order icon

ORDER UPDATES & TRACKING

Track your order or get updates on service requests. Plus, find details on returns, exchanges, shipping and delivery.

STAY IN THE LOOP

MyBose account icon

My Bose account

Keep track of your order history/status, or find your serial number and warranty coverage.

Couple listening to music in a living room

What is the warranty for Bose products?

At Bose, we offer a limited warranty for all our products, which varies based on the specific product. Our warranties typically range from 1 to 5 years, depending on your product and country. For more information on the warranty for your specific product, please refer to the Owner’s guide or contact our Support team.

How do I connect my Bose product to my device?

Connecting your Bose product to your device can be done in several ways, depending on the product and device. We recommend referring to the Owner’s guide or online resources for step-by-step instructions on how to connect your specific product to your device. If you need further assistance, please contact our Support team.

How do I update the software for my Bose product?

To update the software for your Bose product, we recommend using the Bose Music or Bose Connect apps (depending on your product), for the Bose Music app or for the Connect app (App Store and Google Play Store). The apps will guide you through the process of updating the software for your product, ensuring that it is up-to-date and running smoothly.

How do I troubleshoot issues with my Bose product?

If you’re experiencing issues with your Bose product, we recommend referring to the troubleshooting section of the Owner’s guide or online resources. If the issue persists, please contact our Support team for further assistance.

How do I return or exchange my Bose product?

We offer a 90-day return policy for most of our products. To initiate a return, visit our Returns page.

How do I set up my Bose product?

Setting up your Bose product can vary depending on the specific product. We recommend referring to the Owner’s guide or visiting our online support for step-by-step instructions on how to set up your product. If you have further questions, please contact our Support team.

How do I contact Bose customer service?

You can contact Bose customer service by phone, email or live chat. Our customer service team is available to assist you with any questions or concerns you may have about your Bose product. For specific contact information, please refer to our website or Owner’s guide.